You get a 100% money-back guarantee. You don’t pay us unless you’re 100% satisfied with the finished project.
It’s simple and fair, right?
Taking away the risk
Getting a web site build or revamping an old one can seem like a risky endeavour. Our competitors who don’t provide a guarantee seem to be saying that they’re not sure they’ll deliver what they promise. Crazy!
We want to take that risk away - we know we produce great work that produces great results, and we won’t rest until you’re 100% satisfied with the finished project, be it a web site, promoting a web site, or email marketing. If you’re not wowed, you don’t pay us anything.
Not once have we had to refund anyone their money and it’s always great to know you've got the option!
The small print
What's the catch?
There are some very basic, sensible conditions attached to our guarantee, which we're happy to share upfront.
First up you must have signed a copy of our standard terms of trade.
Then, if you call in your guarantee, all work and its copyright returns to us, and you may not use any of our work in any other projects elsewhere, online or otherwise. Our clients pay in small instalments across the life of the project, as well as "signing-off" each stage to confirm they're happy with progress so far. We obviously can't return payment on completed phases of a project once you've signed-off to say you’re happy with that phase.
That’s the Web Gurus 100% Guarantee, plain, simple, and fair, right?